1.Please open a support ticket to request access to the factory firmware by selecting Firmware Access as the General Problem and then select Netgate 1100 for the platform. Make sure to include the serial number in the ticket to expedite access.
Once the ticket is processed, the latest stable version of the firmware will be attached to the ticket, with a name such as:Write the image to a USB memstick. Locating the image and writing it to a USB memstick is covered in detail under Writing Flash Drives.
Connect to the console port of the Netgate device.Insert the memstick into the USB port and boot the system.
pfSense-plus-SG-1100-recovery-21.05-RELEASE-aarch64.img.gz
- Write the image to a USB memstick. Locating the image and writing it to a USB memstick is covered in detail under Writing Flash Drives.
- Connect to the console port of the Netgate device.
- Insert the memstick into the USB port and boot the system.
- When prompted, press any key to stop the autoboot process.

- Type
run usbrecoveryat the Marvell>> prompt and pressEnter.
- Select the destination device by pressing
Enter, then confirm by pressingyandEnter.
NoteThe onboard eMMC flash memory is always mmcsd0. - Wait for the installation to the eMMC to complete.

- Once the install has completed, remove the memstick, and cycle the power (unplug the Netgate 1100 and plug it back in) to reboot the Netgate 1100.

Note
For information on restoring from a previously saved configuration, go to Backup and Restore.